FAQ

At Concierge Clinic, we offer a full spectrum of personalized healthcare services to meet all your needs. Whether you’re seeking a medical consultation, essential lab work, or minor procedures, we’re here to ensure your comfort and well-being. Our expert team performs a variety of hands-on treatments, including injections, infusions, wound care, and dressing changes, with meticulous attention to detail. We also offer ultrasound services to provide accurate, real-time insights into your health.

For more advanced needs, such as MRIs or surgical interventions, we collaborate with our trusted partner facilities to ensure you receive the highest level of care. At Concierge Clinic, we focus on providing seamless, quality care every step of the way—because your health deserves nothing less!

Booking an appointment at Concierge Clinic is effortless! Whether it’s a single call, email, or even a message on WhatsApp or Telegram, we make it simple for you. Just let us know the specialist you need, along with your name, and we’ll schedule a time that works perfectly for you. No waiting in queues—your appointment time is reserved exclusively for you, ensuring prompt and personalized care. We value your time as much as your health!

At Concierge Clinic, we are proud to offer a comprehensive range of specialists right under one roof. From general care to specialized treatments, all the professionals you need are part of our team. The doctors you meet at our clinic are experienced and dedicated, providing exceptional care tailored to your needs. No referral is needed—just come in, and we’ll ensure you receive the expert attention you deserve.

Yes, we offer home visits from our experienced doctors and nurses. Whether it’s for a consultation, minor procedures, or lab work, we bring quality care directly to your doorstep. Our team is equipped to perform a variety of services, including medical consultations, minor manipulations, and necessary tests, all in the comfort of your home. We ensure the same level of professionalism and attention to detail as in our clinic, so you can rest easy knowing you’re in good hands.

Yes, we provide ultrasonography services on-site. For X-rays, MRIs, and other advanced imaging, we work with our trusted partner doctors to ensure smooth scheduling—your appointment time is reserved exclusively for you, with no waiting. We prioritize your convenience and make sure you receive the best care, precisely when you need it.

Yes, a Pediatrician is available whenever needed. To ensure we reserve dedicated time just for you, we recommend contacting us 30 minutes in advance to confirm your exact appointment schedule.

Certain cases require injections for quick and full recovery. These can include antibiotics, anti-inflammators, local anesthesia or steroids.
Steroids and local anesthesia injections are administered by Doctors and anti-inflammators / antibiotics by an experienced nurse under our supervision.

A passport or any personal identification document is enough to receive medical services. If you have international insurance, we recommend bringing it with you to check the possibility of direct billing for your services.

Canceling or rescheduling is simple! Just give us a call, send a WhatsApp message, or email us at least 2 hours before your appointment, and we’ll take care of the rest. Your convenience is our priority, and we’re here to assist you every step of the way.

Yes.

Free Parking is available in front and around the Medical Centre.

Do you accept my insurance?

Our Medical Centre accepts most of the internationally recognized Insurance companies with affiliate.

If this is not your case, or if you have no insurance coverage then you will be expected to pay the bill in cash or credit card at the end of consultation. The original receipt, the signed copy of the credit card bill, the medical report in English and the results of tests performed are given to you in order to be delivered to your private or state insurance for reimbursement.

An estimate of consultation fees and costs, investigations or surgery are available on request.

Do I need referral?

If you have private insurance with an affiliate, the referral can be sent from your insurance company to us by e-mail. We suggest that you contact your insurance in order to obtain this referral before your visit to our offices.

If you don’t have an insurance coverage, feel free to come to our Medical Centre. The billing procedure is as explained above.

You can conveniently pay for services using a credit card, cash, or through your international insurance, depending on your preference and coverage. If you choose to use insurance, we’ll assist you with the necessary documentation for reimbursement. We aim to make the payment process as seamless and straightforward as possible for you.